Worker: Word&Prayer — Support

If something in the app is not working the way you expect, look below first, then write to us.

Contact · breezeholicmall@gmail.com

We usually reply within two or three days. You can also write from Settings > Contact Support inside the app.

Subscription

How do I cancel?

Subscriptions are managed by your Apple Account. On iPhone open Settings → your name at the top → Subscriptions → Worker: Word&Prayer → Cancel Subscription. You keep access until the period you already paid for ends.

Where do I ask for a refund?

App Store purchases are handled by Apple, so refunds go through Apple at reportaproblem.apple.com.

I changed phones and my subscription is gone

Sign in with the same Apple Account, then open Settings → Restore purchase in the app.

What can I read without subscribing?

All 365 daily devotionals are free, and so are the prayer notebook and your reflection notes. In Journeys, the top two journeys in the list are free in full. In Prayers, the top two categories of each list — situations and feelings — are free in full. Everything else needs a subscription.

Your records

Where is what I write stored?

On your device only. There is no server, so we cannot see any of it. If you lose the device it goes with it, so export a copy before you move.

Moving to another device

On the old device use Settings → Export data to save a file, then on the new one use Settings → Import data and pick that file.

Deleting everything

Settings → Start over from scratch erases it, and deleting the app does too. To remove a single prayer, long-press it in the notebook list or use Delete on its detail screen.

Using the app

Notifications do not arrive

Check that notifications are allowed in iPhone Settings → Notifications → Worker: Word&Prayer, then check the times and switches in the app under Settings → Notification settings. A Focus mode can hold notifications back.

I want to read in Korean

Open Settings → Word & prayer settings → Language. Devotionals, journeys and prayers are all there in both languages.

The text is too small

Settings → Word & prayer settings has three text sizes.

The colours keep changing

The sky behind the text follows the time of day — morning, midday, dusk and night. To hold one of them, choose it under Settings → Word & prayer settings → Sky.

Which Bible translation is used?

The Korean Revised Version (1961) in Korean and the World English Bible in English. Both are public domain.